We accept Visa, Mastercard, American Express, Diners Club International, Discover, JCB

We completely get it, we change our minds too! We offer a cancellation window of end of day of the day you placed your order (same day you ordered). Simply e-mail us at info@smokeandvape.ca and we'll cancel your order.

For returns or refunds, please consult our 30-day satisfaction guarantee return policy.

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. Please note that inquiries sent on Fridays, Saturdays or Sundays will be read the following working day (Monday).

Yes we do, please find the details of the warranty policy here.

We deliver throughout Canada, excluding the provinces of Quebec and Nova Scotia.

To place an online order, you must be of legal age in the province you are purchasing in. 18+ in Alberta, 19+ in all other provinces and territories.

When entering the website you have been asked to enter your date of birth. At the time of purchase, we collect your name, address and payment information. Your information is kept in accordance with our privacy policy. At delivery, a government issued I.D. is necessary to receive your order or to pick up at your local post office.

All orders are processed within 2 business days. Orders placed on weekends or holidays will be processed on the next business day.

Standard shipping normally takes 3-5 days.*

*Delivery times are estimates and commence from the date of shipping, rather than the date of order.

Please find our shipping policy here.

Please consult our 30-day satisfaction guarantee return policy.

Refunds are processed within 5 business days from when we receive the item(s).

Please consult our privacy policy or contact us at privacy@smokeandvape.ca

Please consult our terms of service or contact us at privacy@smokeandvape.ca